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Privacy policy

General Overview

This privacy policy describes how we treat personally identifiable information provided when using our website, our website services, our related social media and registering to kart. It will describe the way we process, store and protect user data and information. This Privacy Policy does not and cannot apply to the policies and practices of companies that we do not own or control, or to people that we do not employ or manage.

R1 Indoor karting takes privacy of individual user data extremely seriously. Collecting information, how it’s used and with whom it’s shared is something not taken lightly. The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. If you believe that our company is not abiding by this privacy policy, please contact us.

We will not sell, share or rent this information to others in any way that varies from what we mention in our privacy policy. However, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our Website.

Types of Information Collected, How and Why It’s Collected

R1 Indoor karting collects user information in several different ways and in several different areas of our website. In order to Kart, registration is required, a driver’s license is required in certain circumstances and a waiver or waivers need to be signed. There’s transaction information that needs to be provided if you wish to book an event, purchase a product, request information from us, join a league, respond to a customer survey, etc. Our Karters and users of this site or related social media sites may submit personal information such as:

  • Registration information you provide in order to Kart including your first and last name, country of residence, gender, date of birth, email address, phone number, address info, etc.
  • Transaction information you provide when you request information or purchase a product or service from us, whether on our site, social media sites or through our applications, including your postal address, telephone number and payment information (ie: credit card number, expiration date, billing address, billing phone number). This information is used for billing purposes to verify customer ability to use the credit card and to fill the customer’s orders. We use a credit card processing company to bill users for goods and services. These companies do not retain, share or use personally identifiable information for any secondary purpose. We will not release any account information to anyone outside of the necessary core groups that help our business function unless our customers give us the authority to do so. If we ever encounter difficulty when processing an order, this contact information is used to contact the user. This information is collected from a secure web page and encrypted for our customer’s protection. It is not sold to anyone else. We may disclose this information to your credit card issuing bank if a fraudulent order is being investigated or disputed by you.
  • Information you provide in public forums on our sites and applications, or on our social media sites.
  • Information sent either one to one or within a limited group using our message, chat, post or similar functionality, where we are permitted by law to collect this information.
  • Information you provide to us when you use our sites and applications, our applications on third-party sites or platforms such as social networking sites, or link your profile on a third-party site or platform with your registration account.
  • Location information when you visit our sites or use our applications, including location information either provided by a mobile device interacting with one of our sites or applications (including through beacon technologies), or associated with your IP address, where we are permitted by law to process this information.
  • Usage, viewing and technical data, including your device identifier or IP address, when you visit our sites, use our applications on third-party sites or platforms or open emails we send.
  • Information through technology, such as cookies, Flash cookies and Web beacons, including when you visit our sites and applications or use our applications on third-party sites or platforms. Cookies are used to enhance the user’s experience on the website. Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. This website also uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your usage of the website but it will not store, save or collect personal information. Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or advertisements. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected. Email marketing campaigns published by this website may also contain such tracking software within the actual email.​

We acquire information from other trusted sources to update or supplement the information you provided or we collected automatically. Local law may require that you authorize the third party to share your information with us before we can acquire it. ​

This website uses any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe to any email newsletter or email update program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. If a user wishes to subscribe to our email newsletter or email update program, we ask for contact information such as name and email address. If at anytime you wish to unsubscribe, please click on “unsubscribe”

Please keep in mind that when you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. The information we collect is covered by this privacy policy and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications. Users using/contacting this website, related social media sites and/or its owners and third party sites do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and is stored securely until a time it is no longer required or has no use as detailed in the Data Protection Act of 1998. We take every reasonable effort to ensure a safe and secure website

From time to time, we may change this Privacy Policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes.